– Any item in its ORIGINAL CONDITIONPlease note that we do not accept the return of opened items or items returned more than 30 days past delivery. All returned merchandise must be in original packaging with all manufacturer’s accessories, manuals and instructions included. Missing accessories will result in a reduced credit amount by the actual replacement cost of those items. We can only process returns and refunds for items purchased at industrialrevolution.net. We cannot process returns or exchanges online, for items purchased at our store location. Industrial Revolution is not liable for the cost of return shipping.
- Notify Industrial Revolution that you would like to return/exchange item, with your order #
- We will send you an email containing a form: Return of item to fill out and submit online
- We will send you an email verification: Purchase Refund Authorized with a return shipping label file attached.
- Return mail the item with printed shipping label.
- Once the item has been received and processed, allow 7 to 10 business days for completion of refund (issued to the orginal form of payment)
(Outside of Canada 1-416-979-8822)
If an item’s correct price is higher than our stated price, we – at our discretion – will either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
If the regular price of an item in our store is different than the price of an item online we will honor the lower price.
Please note that we will not give discounts for large orders under the same title or multiple purchases under the same title.